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Your Toyota Dealer In Oroville, CA
There is something in the Toyota brand that everybody needs. There is reliability, performance, and an overall ability to get things done. These are the vehicles that we stand behind at Oroville Toyota. You need a vehicle that you can count on, and you need a vehicle selection that will provide you with options. That is exactly what we have provided you with right here in Oroville. There is a Toyota that you need sitting somewhere on our lot, and we are just waiting to introduce you. If you are already a Toyota owner, then come to us for your Toyota service and get your Toyota serviced by the right people. We can handle any issue that your Toyota may have, and we also do work on all other makes and models. Our service center is now open 5 days a week to better service you and your vehicle. If you are looking for a quality used vehicle, then take a look at our vast pre-owned inventory. No matter what you are looking for on our lot, we are sure to have a vehicle that will impress. From our great location in Oroville, we can easily and efficiently serve countless communities, including, but not limited to, Yuba City, Chico, Red Bluff, and Grass Valley. Come to Oroville Toyota and let us show you the world of Toyota.
I had a great time buying my new Toyota Camry hybrid. The sales person, manager, and the financial person were all helpful, efficient, and easy to deal with. My sales person was Roy Trumbly. In addition to helping me get a good deal he did something far beyond. The day I was supposed to pick up my new car I broke my wrist, and it required surgery and a hospital stay ...
. He delivered my car to my home for me.
This is the fourth vehicle that I have purchased from this dealership. 2008 Chevrolet Silverado truck, a Toyota Solara 2006, an Avalon, and my current purchase a 2019 Toyota Camry hybrid. All good cars.Najvyq-fenfum-pyhji4
This is the fourth vehicle that I have purchased from this dealership. 2008 Chevrolet Silverado truck, a Toyota Solara 2006, an Avalon, and my current purchase a 2019 Toyota Camry hybrid. All good cars.Najvyq-fenfum-pyhji4
If I could give a million stars, I would. I'm beyond impressed with the service I received all thanks to service advisor, Aaron M.
The hood release cable on my scion busted and of course, my low oil light started creeping on during sharp turns. I spent the last week recruiting all the people and available auto shops I could get a hold of to fix the thing- no one could ... do it. Shops would asks for full days to see if they could get it open to no avail. Getting desperate, I figured the dealership would be my best (and now knowing I should have just gone here in the first place). I called and spoke with Jason I believe who understood my urgent situation and said he could squeeze me in that day after work to see what could be done. I came in and spoke with Aaron who would be helping me with my issue from here on. Aaron somehow got the hood open in 5 MINUTES. This alone would have gotten a happy customer (yay- oil for my car!) but it's everything he did beyond this that left me blown away.
Aaron made magic happen to order the part, squeeze me in an already tight schedule, all while helping other cases in between. The multi-tasking was a thing of beauty! Not only this but Aaron understood that I couldn't miss anymore days at work because of this issue. In the midst of his multi-tasking, he called hertz and arranged a rental at a low price that would be available immediately. Came back exactly 24 hours later and my oil was changed and my hood will now open without me hyperventilating (remembering that everyone else saw this as the problem that just could not be solved).
Not only did Aaron (with the help of his team I'm sure), help me with my problem but the entire attitude and vibe was great. Everyone seemed laid back but happy to help while considering the customers specific needs.
Honestly, give this guy a raise. Even if he just got one. You don't want to lose this guy because coming from someone who previously didn't see the need to have loyalty to Toyota's dealership; you now have a customer for life.
The hood release cable on my scion busted and of course, my low oil light started creeping on during sharp turns. I spent the last week recruiting all the people and available auto shops I could get a hold of to fix the thing- no one could ... do it. Shops would asks for full days to see if they could get it open to no avail. Getting desperate, I figured the dealership would be my best (and now knowing I should have just gone here in the first place). I called and spoke with Jason I believe who understood my urgent situation and said he could squeeze me in that day after work to see what could be done. I came in and spoke with Aaron who would be helping me with my issue from here on. Aaron somehow got the hood open in 5 MINUTES. This alone would have gotten a happy customer (yay- oil for my car!) but it's everything he did beyond this that left me blown away.
Aaron made magic happen to order the part, squeeze me in an already tight schedule, all while helping other cases in between. The multi-tasking was a thing of beauty! Not only this but Aaron understood that I couldn't miss anymore days at work because of this issue. In the midst of his multi-tasking, he called hertz and arranged a rental at a low price that would be available immediately. Came back exactly 24 hours later and my oil was changed and my hood will now open without me hyperventilating (remembering that everyone else saw this as the problem that just could not be solved).
Not only did Aaron (with the help of his team I'm sure), help me with my problem but the entire attitude and vibe was great. Everyone seemed laid back but happy to help while considering the customers specific needs.
Honestly, give this guy a raise. Even if he just got one. You don't want to lose this guy because coming from someone who previously didn't see the need to have loyalty to Toyota's dealership; you now have a customer for life.
I would like to start this review by saying that I absolutely hate car shopping. I find it anxiety provoking due to the inevitable high pressure sales tactics and seemingly inherent dishonesty that I've found to be the hallmark of this industry.
Unfortunately, after basically driving the wheels off my wife's Impala- it was time to replace it & I had to buck up and ... deal with my distaste. We live in Chico. Midsummer we went to our in town Chevy dealer.....just....a horrible experience- one that I'm not going to go into the details of. I will say I've walked out on lots plenty of times due to blatantly manipulative behavior, and that time was no different.
Due to this experience, we waited a bit longer...until I thought the aforementioned vehicle was on the verge of spontaneously combusting in our driveway. On a whim we decided to check out this dealership. I am SO GLAD we did! Within moments of parking we were approached by a salesman- "here we go" I thought "the non stop onslaught of 'just buy it and get off my lot' strategies are about to begin." Couldn't have been more wrong, the fella we dealt with, "Nick"- was a fantastic guy! Funny, laid back- obviously he wanted to sell us a car BUT he made it perfectly clear that he 1. wanted us to be happy with it, and 2. that he didn't want to push or pressure us into making a decision that wasn't completely our own. He was respectful of us- immediately there when we needed him or had a question, out of site to let us peacefully shop & enjoy the experience when we didn't. If we had a question he either answered it or immediately had the integrity to tell us he didn't know-BUT then made sure to find out for me- that kind of work ethic is in short supply these days!
I can honestly say I have NEVER had a good time car shopping before, but Nick- you made it happen! THANK YOU!! We did end up buying a beautiful Equinox from him, and we found Shelly in the finance office to be every bit as wonderful to talk to as he was. Please, give these folks your business, they are fair, honest, & will take care of you.
Unfortunately, after basically driving the wheels off my wife's Impala- it was time to replace it & I had to buck up and ... deal with my distaste. We live in Chico. Midsummer we went to our in town Chevy dealer.....just....a horrible experience- one that I'm not going to go into the details of. I will say I've walked out on lots plenty of times due to blatantly manipulative behavior, and that time was no different.
Due to this experience, we waited a bit longer...until I thought the aforementioned vehicle was on the verge of spontaneously combusting in our driveway. On a whim we decided to check out this dealership. I am SO GLAD we did! Within moments of parking we were approached by a salesman- "here we go" I thought "the non stop onslaught of 'just buy it and get off my lot' strategies are about to begin." Couldn't have been more wrong, the fella we dealt with, "Nick"- was a fantastic guy! Funny, laid back- obviously he wanted to sell us a car BUT he made it perfectly clear that he 1. wanted us to be happy with it, and 2. that he didn't want to push or pressure us into making a decision that wasn't completely our own. He was respectful of us- immediately there when we needed him or had a question, out of site to let us peacefully shop & enjoy the experience when we didn't. If we had a question he either answered it or immediately had the integrity to tell us he didn't know-BUT then made sure to find out for me- that kind of work ethic is in short supply these days!
I can honestly say I have NEVER had a good time car shopping before, but Nick- you made it happen! THANK YOU!! We did end up buying a beautiful Equinox from him, and we found Shelly in the finance office to be every bit as wonderful to talk to as he was. Please, give these folks your business, they are fair, honest, & will take care of you.
I would say this was the best car buying experience I've had. Nicholas Vierra was knowledgeable, respectful, and wasn't pushy, I understood our needs and helped us get in the car we wanted. Great job Oroville Dam Auto Center!
I live in Chico and was in the market for a new Toyota. After reading the Yelp reviews for Chuck Patterson, I decided to give Oroville Toyota a try. I'm glad I did. They were very pleasant to work with. Nick Vierra was a great salesman. They located the truck I wanted and promptly had it delivered and ready to go. I would highly recommend making the drive to Oroville ...
instead of dealing in Chico for a new Toyota.